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3 days left to apply

Before applying please read the following supporting documents. It is particularly important that you read the guidance notes before completing your application.

Cardiff Council

Mentor
CS50254008
Job Category: Admin/Clerical, Finance/Revenues/Benefits, Housing
Contract type: Temporary
Working hours: Full Time
Department: Housing & Communities
Grade: Grade 6
Salary: £24,799 - £28,785
Closing date: 25/09/2019

An exciting opportunity has arisen for an enthusiastic and self-motivated candidate to work within the Housing Solutions team.

The responsibilities of the post will be to update process maps, procedures and new housing services offered by the Council. This will involve liaising with different departments within the Council, together with outside organisations. This is important to ensure Cardiff Council are delivering a complete and up to date service in every area of advice and guidance. 

Therefore a good knowledge of Housing Advice is needed, as well as Welfare Reform and the forthcoming changes to the benefit system. 

The successful candidate may also be required to write and deliver training and briefings, support staff and carry out quality checks of work as well as maintaining their own workload. You must be able to work independently where necessary and therefore the successful candidate must have the ability to prioritise work, manage their time effectively and be able to adapt quickly.

The ability to speak other languages, in particular Welsh, Somali, Arabic or Polish would be an advantage.

The post will be working within all the outreach hubs around Cardiff.

This post is subject to Disclosure and Barring Service Enhanced checks.

For an informal discussion, after reading the job description, please contact Karen Page on (029) 22 33 02 01.

Short description: An exciting opportunity has arisen for a committed individual with excellent customer service skills to assist with supporting hub officers across all outreach hubs

This post is temporary until the 6th March 2020.

Internal candidates who wish to apply for this position on a secondment basis must obtain approval prior to application using Form SEC1 (4.C.081). Requests may only be approved by the relevant Director/ Assistant Director/ Chief Officer or senior nominated officer graded no lower than OM2 or in the case of schools based staff the Headteacher / Governing Body. 

This vacancy is suitable for post share.

We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.

As an equal opportunities employer, we value diversity.  Therefore, although not a requirement for application, we welcome and encourage applications from underrepresented individuals including those:
•    aged under 25;
•    not in employment, education or training;
•    from our local communities including in particular disabled individuals, carers and those from the Cardiff BAME and LGBT+ communities;
•    ability to communicate fluently in Welsh.

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